Forum

Surface Pro 7 Issue...
 
Notifications
Clear all

Surface Pro 7 Issues

1 Posts
1 Users
0 Reactions
2,487 Views
Posts: 12
Admin
Topic starter
(@netsec)
Member
Joined: 5 years ago

1. Screen flicking

2. Random shutdown

3. Color changing

 

 

References: https://mspoweruser.com/surface-pro-7-shutdown-issue/

Solution 1:

  1. Open Microsoft Store.
  2. Search for ‘Intel Graphics Command Center’
  3. Install the app from the Microsoft Store.
  4. In Command Center, navigate to Settings > System > Power.
  5. Look for ‘Panel Self Refresh’ and turn it off for both “On Battery” and “Plugged In”.
  6. Reboot your device.

 

Reference: https://www.reddit.com/r/Surface/comments/exm3qa/color_change_after_screen_unlock_surface_pro_7/

Solution 2:

  1. This cold/warm screen color switch is driven by Surface Color Profile (Device Manager)
  2. Open Device Manager - Human Interface Devices - and disable Surface Color Profile.
  3. No need to restart - issue will stop immediately

 

 

Share: