It looks the memory usage is going up significantly recently. There is no recent changes on hardware, software and configuration except normal firewall changes. I am afraid of Check Point gateway will freeze after this counter reached certain high number based on some SKs such as sk66482, sk110362,
sk35496 lists a bunch of methods how to detect memory leak. In my this specific case, the fix was simple, just installed a latest Jumbo Hotfix 205 for R77.30.
Sympotoms:
Here are some screenshots I took from Smartview Monitor
System Memory Going High for last 30 days |
System Memory Going High for six months |
Solution:
Suggestion I got from Check Point is to apply latest Jumbo Hotfix 205 rather than existing Jumbo Hotfix 159.
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You may get some issues while installing your new patches/hotfixes. Here is what I met.
Patch/Hotfix Installation Failed |
I have to unintall Jumbo Hotfix 159 first. Unfortunately, uninstall Jumbo Hotfix 159 also failed from CPUSE.
Uninstall Hotfix Failed |
I had another post regarding “How to uninstall a CheckPoint Hotfix after a failed installation“. But in this case, the cause is hotfix for sk112829 is installed after Jumbo Hotfix 159 applied. After I uninstalled Hotfix for SK112829, uninstall Jumbo Hotfix 159 was able to complete. Also Installation Jumbo Hotfix 205 was successful too.
Uninstall Successed |
Waited a couple of days , I checked the used virtual memory is normal now.
Memory High Issue Fixed |
Reference:
- Security Gateway freezes due to memory leak (simi_mem_halloc , uc_hits_htab , uc_cache_htab)
- Memory leak on loaded Security Gateway with UserCheck rules in the policy
- Memory usage constantly increases on Security Gateway without results from memory leak detection procedure (sk35496)