Situation:
Experienced similiar issue happened two years ago again. Trying to upgrade R75.40 Splat Checkpoint Box to R77.10 Gaia, but it was failed from Webui. Webui will not give you too much information to let you troubleshoot it.
Last time the fix for me is to chose Splat version to upgrade from R71.30 to R75.40, rather than Gaia. This time I have enough patient to get this issue fixed.
Since Webui failed, I went to cli to try using the method from my previous post (Upgrade Checkpoint from Command Line after failed from Webui). Still got the failed message. But from /var/log/CPupgrade.elg, I was able to get following root cause:
GateD configured. Cannot proceed with the upgrade. Exiting…
cp: cannot stat `Kerntypes*’: No such file or directory
Solution:
Checkpoint SK76840 “Upgrade to Gaia from SecurePlatform fails with error message:”Gated configured cannot proceed with the upgrade exiting” provide a solution for it.
[Expert@CP-Management]#
[Expert@CP-Management]# pro disable
Please reboot the machine to complete the operation.
[Expert@CP-Management]# cd /etc
[Expert@CP-Management]# rm gated.ami
[Expert@CP-Management]# rm gated.ami.0
[Expert@CP-Management]# rm gated_xl.aml
rm: cannot lstat `gated_xl.aml’: No such file or directory
[Expert@CP-Management]# rm gated_xl.ami
rm: cannot lstat `gated_xl.ami’: No such file or directory
[Expert@CP-Management]# ls
acpi depmod.d group.lock installation.success mb_cfg profile.d readahead.early.files snmp
adjtime dev.d grub.conf iproute2 mke2fs.conf profile.uni readahead.files ssh
alternatives dhcpc gshadow isdn modprobe.conf protocols resolv.conf sysconfig
bashrc dhcpcd gshadow- issue modprobe.d pwdb.conf rpc sysctl.conf
blkid dhcpd.conf gshadow.lock issue.web motd raddb rpm syslog.conf
cd.ver dumpdates gssapi_mech.conf kdump.conf mtab rc samba termcap
conf ethers host.conf krb5.conf nsswitch.conf rc.d scpusers udev
cp-release fdprm hosts ld.so.cache opt rc.local scsi_id.config updfstab.conf
cpshell filesystems hosts.allow ld.so.conf pam.d rc.sysinit securetty updfstab.conf.default
cpuspeed.conf firmware hosts.deny libuser.conf passwd rc0.d security xinetd.d
cron.d fonts image.version localtime passwd- rc1.d services zebra
csh.cshrc fstab init.d localtime.tz passwd.lock rc2.d shadow
csh.login fw initlog.conf login.defs ppk.boot rc3.d shadow-
csh.login.bakup fw.boot initscript logrotate.d ppp rc4.d shadow.lock
csh.login.uni group inittab lvm profile rc5.d shells
default group- inputrc makedev.d profile.bakup rc6.d skel
[Expert@CP-Management]# reboot
Are you sure? (y/n) y