Checkpoint SmartDashboard Error – No Rule Bases Exist for the Policy Package

Got this issue in the morning. Searched the Checkpoint Support Site and found sk72440

CAUSE

$FWDIR/conf/applications.C* and $FWDIR/conf/CPMILinks* files have become corrupted on Management Server / Multi-Domain CMA.

SOLUTION

To resolve this issue, remove the $FWDIR/conf/applications.C* and $FWDIR/conf/CPMILinksMgr.* files from the Management Server.

1. Stop Check Point services:

   [Expert@HostName]# cpstop

2. Go to $FWDIR/conf/ directory and remove applications.C* and CPMILinks* files:

   [Expert@HostName]# cd $FWDIR/conf/
[Expert@HostName]# mkdir backup_cache
[Expert@HostName]# mv $FWDIR/conf/applications.C* $FWDIR/conf/backup_cache/
[Expert@HostName]# mv $FWDIR/conf/CPMILinks* $FWDIR/conf/backup_cache/

3. Start Check Point services:

   [Expert@HostName]# cpstart

4. Connect with SmartDashboard to Management Server.

• $FWDIR/conf/applications.C and $FWDIR/conf/CPMILinksMgr.db will be created again automatically.
• The ‘$FWDIR/conf/backup_cache‘ directory can be removed after the solution is verified.